Help & FAQ

Our help and FAQ section

Häufige Fragen, nützliche Infos und direkte Lösungen – kompakt und übersichtlich für jede Situation.

All topics

Subscriptions

Purchase, manage or cancel VVS travelcards.

Mehr zu Abos

Tickets & tariffs

Information on the various tickets & fares in the VVS.

Mehr zu Tickets & Tarife

Apps & services

The VVS apps and services at a glance.

Mehr zu Apps & Dienste

Timetables & connections

Everything about VVS timetable information, disruptions, roadworks and much more.

Mehr zu Fahrpläne & Verbindungen

Mobility offers

Shuttles, special services and sharing offers at a glance.

Mehr zum Mobilitätsangebot

Barrier-free travel

All information about barrier-free travel in the VVS area.

Mehr zu Barrierefrei unterwegs

Contact & advice

Contact options and information on specific topics.

Mehr zu Kontakt & Beratung

Passenger matters

Important contacts and information on refunds.

Mehr zu Fahrgastangelegenheiten